How good is new construction in the United States and Canada? Generally, it is pretty good, but there are some significant areas of concern.
Our goal is to provide information that will allow quality-oriented builders to improve upon the products they deliver.
For what you should do, see back page.
The following is based on information and opinions gathered from the more than 70 offices of Criterium Engineers. Criterium Engineers is a network of affiliated offices throughout North America, in 35 states and British Columbia, Canada. The objective was to identify problem areas that have significant impact on the functional performance and quality ÒfeelÓ of new homes. We asked our engineers just one question Ð ÒWhat problems are you finding?Ó An item made it to our list if we received the same response from various offices so as to consider it widespread geographically.
We evaluate all of the homes we look at by comparing them to what we consider to be typical of similar construction in that geographic area. We do not expect perfection.
In recent years, in our experience, the expectations of some homebuyers and owners have risen to the level of unfulfillable and unreasonable. We believe more education is needed to help homebuyers understand residential construction. Note, we did not survey homebuyers or owners.
Skill and workmanship are frequent causes of faulty construction. Material selection is the next most common cause. Finally, inadequate or superficial design and/or preparation is responsible for a significant portion of the quality compromises.
From our discussions with builders, it is increasingly difficult to find skilled and motivated workers, let alone train them. This may be the biggest challenge facing the building industry if the desire is to reduce number and frequency of construction problems.
Survey ÒGround
RulesÓ and
This is a summary of the information and opinions gathered from the Inspection Engineers throughout our organization. We adjusted for properties involving an existing dispute between the builder and owner since those would tend to skew our overall results. Our complete survey also examines the most probable causes of these deficiencies.
Criterium Engineers performs approximately 25,000 inspections per year of both new and existing construction. We have been in business since 1957.
Survey
The following are the highlights of our survey. If you are interested in a complete copy, please send us a self-addressed stamped envelope or e-mail at yourhome@criterium-engineers.com.
PROBLEM AREA: ROOF INSTALLATION

EXAMPLES CONSEQUENCES
Lack of roofing paper Premature roof deterioration
Poorly installed eave, Water intrusion
rake and valley details
Improperly placed shingles
Stapled installation
PROBLEM AREA: SIDING INSTALLATION

EXAMPLES CONSEQUENCES
Thin stucco, easily damaged Framing rot and mold
Poor details Water intrusion
Lack of proper brick veneer Visual distortion and irregularities
details
PROBLEM AREA: WINDOW & DOOR INSTALLATION

EXAMPLES CONSEQUENCES
No flashing Poor window operation
Inadequate attachment Water intrusion
No sealant or incomplete sealant Framing rot and mold
Out-of-square rough openings
PROBLEM AREA: WINDOW PERFORMANCE

EXAMPLES CONSEQUENCES
Leaks through window frame Framing rot and mold
Broken seals Water intrusion
PROBLEM AREA: FRAMING ADEQUACY

EXAMPLES CONSEQUENCES
Unbraced roof trusses Structural sagging
Casually braced roof framing Structural distortion, leaning
Cut and compromised floor Compromised door and
framing (plumbing, electrical, etc) window operation
Inadequately attached sheathing Unusually springy floors
and/or shear walls
Lack of bracing or structural
sheathing
PROBLEM AREA: HVAC/MECHANICAL EQUIPMENT

INSTALLATION
EXAMPLES CONSEQUENCES
Inadequate service access Lack of reliability
Poorly installed ductwork Inadequate performance
Marginal capacity Short service life
Inadequate safety standard
compliance
PROBLEM AREA: FOUNDATION CONSTRUCTION

EXAMPLES CONSEQUENCES
Concrete spalling Premature deterioration
Exposed aggregate Water intrusion
Significant cracking Compromised structural
performance
PROBLEM AREA: SITE SELECTION/SOIL PREPARATION

EXAMPLES CONSEQUENCES
Poor surface drainage Water intrusion
Differential settlement Settlement and distortion
Structural distortion
PROBLEM AREA: USE OF UNPROVEN MATERIALS

EXAMPLES CONSEQUENCES
Polybutylene (PB) pipe Water intrusion
Hardboard siding Premature failure
EIFS
Here are seven suggestions to minimize your risk if you are buying or building a new home:
1. Know your builder. Check with the Better Business Bureau, your State Attorney GeneralÕs office and others for whom that builder has built homes, preferably homes built 3 to 5 years ago. Many problems in construction take some time to develop.
2. Hire a Building Inspection Engineer to monitor the construction for you, starting with a review of the construction documents. For such review and three to four visits during construction, the fee is normally $1,000 to $2,000, a modest investment to minimize the risk of problems with your new home.
3. If the home has already been built, hire a Building Inspection Engineer to thoroughly inspect it and work with you to develop a final punch list of things to be completed or corrected by the contractor. Do not make the final payment until those things are completed to your satisfaction.
4. Take plenty of pictures during construction. They may prove invaluable later.
5. Make sure you understand the extent and limitations of the builderÕs warranty and any statutory warranties required in your state. Be sure to notify the builder of any problems you are having before the warranties run out.
6. Work with a builder who participates in a third-party quality control program.
7. To find a Building Inspection Engineer in your area, visit www.criterium-engineers.com, our Web site, or www.nabie.org, the Web site of the National Academy of Building Inspection Engineers.
Owning a new home can be exciting. You should not assume, however, that all new homes are well-built, quality homes, no matter how much you pay. To become a happy homeowner, you will need to be a prudent, cautious homebuyer.
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